Tuesday, August 4, 2009

Starbucks Goes 'Lean'!

In an article on the front page of today's Wall Street Journal, Starbucks is leveraging a new discipline and practice to their culture, 'Lean.' After making some comparisons on the ability of their fast food chain competitors (McDonald's and Dunkin Donuts) to service more customers in shorter time, it seems that now Starbucks sees the value in the Toyota Production System (TPS) where lean process and fast delivery, without compromising on quality, is paramount.

What does this prove? That lean processes, such as Agile or TPS, are not strictly defined methodologies that may only prove to work in certain environments, but that they are mere frameworks that can be tailored to work for your organization's needs regardless of the industry. In the end the idea is to:

  1. Streamline the waste and needless bureaucracy.
  2. Free and empower your organization's members to focus on delivering the highest business value.
  3. Enable your teams to become high performing.

Any thoughts on how lean practices could benefit other organizations in industries outside of automotive, technology, or food services?

Check out the WSJ article on Starbucks leveraging 'Lean' practices here.

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